The fiasco resulted in hungry and tired children, angry parents and exasperated politicians. Some students were not picked up in the morning while others did not arrive home until nearly 10 p.m. In Louisville, the transportation changes recommended by AlphaRoute for Jefferson County Public Schools proved disastrous on the first day of school. “We at AlphaRoute have been working alongside the district to fix as many issues as possible as fast as possible, so that service is greatly improved when schools reopen on Friday,” it said. The school district in Providence, Rhode Island, a listed partner, said it considered the company's proposal in 2021 but “went in another direction.”ĪlphaRoute said in a Tuesday night written statement that it recognized the Kentucky school cancellations have been “terribly disruptive” and that it has had a team in Louisville helping to address them since Saturday. Several other districts listed as partners on the company’s website said they either no longer worked with AlphaRoute or never were its customers. CPS was not satisfied with the results and had to reroute and physically evaluate each stop,” according to the statement. "AlphaRoute provided route analysis and made efficiency recommendations. It decided to pivot mid-year to the software it was previously using from another company, Versatrans, said district spokesperson Jacqueline Bryant.Ĭincinnati Public Schools told The Associated Press in an email that it was under contract with AlphaRoute for less than one year, beginning in April 2022 at a cost of $150,000. Most importantly, the district was not able to make adjustments quickly with the company’s software. But there were problems from the beginning. ![]() ![]() Touting its connections to the Massachusetts Institute of Technology, bus-routing vendor AlphaRoute pitched its mathematical models and machine-learning technology as a way of saving money and smoothing out complex bus routes in Louisville, Kentucky, and school districts across the U.S.īut real-world problems often got in the way.Ĭolumbus began running new routes planned by AlphaRoute in fall 2022 after entering into a three-year, $1.6 million contract. The company behind a disastrous change to a Kentucky city's school bus routes that resulted in more than a week of canceled classes had similar problems in two cities in neighboring Ohio last year.
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